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Home › Accessibility

Accessibility

We want everyone to be able to use this site and reach us. Here is what we do, and how to tell us if something gets in your way.

Last updated November 8, 2026

We want this site to work for everyone who visits. If something here is hard to read, hard to click, or doesn't work with the tools you use, please let us know.

What we've done

  • Plain words and short sections, with headings so you can find what you need.
  • Built with keyboards and screen readers in mind. The site is designed to work with a keyboard, and images have text descriptions. If something doesn't work for you, please tell us.
  • Strong contrast. Text and buttons are easy to tell apart from the background.
  • Less motion if you want it. If your device is set to reduce motion, our animations turn off.
  • Works on phones, tablets and computers, and you can zoom the text.
  • Clear forms. Every form field has a label.
  • A person, not a robot. You can always call or email us instead of using a form.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA, the widely used standard for accessible websites. No site is perfect, so we keep checking and fixing as we find things. Content on other sites we link to, such as program websites, may not meet the same standard.

Please let us know

If anything gets in your way, such as a link that won't work, text that's hard to read, or a form you can't finish, please tell us. Tell us which page and what happened. We'll look into it and, in the meantime, can get you the information another way, such as reading it to you over the phone or sending a different format.

  • Call us: 909.944.8800, Monday to Friday, 8:30 AM to 5:00 PM. Deaf or hard-of-hearing callers can dial 711 for the California Relay Service.
  • Email us: financing@tbdgmortgage.com

We'll get back to you as soon as we can.

You can also reach New American Funding: if you are using a screen reader or other auxiliary aid and are having problems using this website, please call 800-450-2010 Ext. 7100 for assistance.

The Brandon Drew Group

The story behind the name

8463 Haven Avenue, Suite B
Rancho Cucamonga, CA 91730
Foothill and Haven, next to Haven City Market

909.944.8800
financing@tbdgmortgage.com

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Monday to Friday, 8:30 AM to 5:00 PM; Saturday and Sunday by appointment

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  • NMLS Consumer Access

Robert Olivas, NMLS #271447. Colleen Olivas, NMLS #379721. The Brandon Drew Group, A Mortgage Firm, is a division of New American Funding, LLC, Company NMLS ID #6606. Branch NMLS #2882133. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Loans made or arranged pursuant to a California Financing Law license. For licensing information, visit www.nmlsconsumeraccess.org. Not a commitment to lend. All loans are subject to credit approval, verification and underwriting. Program terms and guidelines can change without notice.

If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 800-450-2010 Ext. 7100 for assistance.

New American Funding makes customer service our number one priority. We encourage you to call our corporate customer service department at 800-450-2010 ext. 7100 between 8 am and 5 pm PST or email us anytime at customerservice@naf.com for any complaint resolution you may have regarding the origination of your loan.

This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.

© 2026 New American Funding, LLC. All Rights Reserved. Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707

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The Brandon Drew Group

Why the feather?

“We could not give Brandon those firsts. But we could make his name part of a meaningful first for other families.”

Robert and Colleen Olivas
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Talk to us

Call 909.944.8800

Monday to Friday, 8:30 to 5; Saturday and Sunday by appointment

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